Picture tweeted by David J. Anderson made me look it up. I like it.
#There are no best practices, only practices that fit best.
#To optimize the whole you must sub-optimize the parts.
#Bad metrics are worse than no metrics.
#Relationships precede process.
#Relationships outlive transactions.
#Don’t confuse documentation with reality.
#Before you can be strategic you have to be competent.
#Big solutions that work start as small solutions that work.
#Customers are external. Internal customers aren’t.
#Don’t run IT as a business, run it in a business like way.
#There are no IT projects.
#Digest with intestines, think with brain.
#Every employee is irreplaceable.
[http://issurvivor.com/shop/article_KJR/Keep-the-Joint-Running%3A-A-Manifesto-for-21st-Century-Information-Technology.html Keep the Joint Running—A Manifesto for 21st Century Information Technology]