Yet another reputation system—a Net Promoter Score (NPS) is the result of a customer satisfaction survey in which customers are asked only one so-called “Ultimate” question: :”’How likely are you to recommend Company or Product X to a friend or colleague?”’ Does this work for communities and personal reputation as well? Sparkle from http://www.expertlog.nl/2007/03/meer_winst_make.html#more
Category Archives: community
Natural Capital Institute
[http://wiki.aardrock.com/LandONE ] Eduard Povel tipped me on the Natural Capital Institute today—helping society move towards a socially just and environmentally restorative existence. ”’All open source. Hurray!”’ Wow, what a fine initiative. I’m going to contact them to find synergy between NCI and my LandONE initiative.
Digitale LEGO®: moeiteloos doorlopend actueel
Digitale LEGO® moeiteloos doorlopend actueel zonder handmatig onderhoud via mashups”’. [http://google.com/ Google], [http://ebay.com/ eBay], [http://amazon.com/ Amazon], [http://youtube.com/ YouTube], [http://last.fm Last.fm] en [http://yahoo.com Yahoo] geven externe programmeurs toegang tot delen van hun kernsoftware via zogeheten [http://en.wikipedia.org/wiki/API API]s: technische bruggetjes. Zo ontstaat een nieuw web van zogenaamde mashups. Kortom, API + API = [http://en.wikipedia.org/wiki/Mashup_%28web_application_hybrid%29 mashup]. Ook bekend …
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Co-creation: whoever has the smartest customers wins
Do consumer driven innovation, customer care and Wikinomics work? Well, at Procter & Gamble they do. Read CIO Magazine on Wikinomics. I’m a ”’big big fan of co-creation”’ and it’s been like this ever since the great Internet technologies like mail, the web and [http://java.net Java] emerged. [http://kk.org Kevin Kelly] already wrote about it when he says: …
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The Virtual Community, Howard Rheingold
Yes! Found a long lost book review on The Virtual Community by Howard Rheingold back thanks to Apple Spotlight. While at Sun Microsoystems, I sent the review to my fellow Mulitmedia Ambassadors and Human Interaction Engineers wordlwide on September 1st, 1994. I was reading a Wired article on novellist Cormac McCarthy, having an office at …
Reputation system for Wikipedia
In First Monday, Tom Cross writes about Wikipedia using a reputation system to create a moderator class which has the power to approve user submitted changes. A first experiment done by his MemeStreams, which in turn is powered by Industrial Memetics.