So, everything boils down to changing ”’human behavior”’ based on ”’feedback”’ and ”’learning”’.
People give each other feedback and feedforward so the may learn to cooperate and collaborate better. So doing, they improve their behavior.
We run a ”’Lean Startup”’ to pivot like crazy in order to improve our product, while the product and its user stories aim to trigger different behavior from their users.
All this while we tune and tweak our processes—our way of working—to also change or improve our behavior.
There’s loops of loops all over the place, on all levels of [[life is a broccoli]] and across people, product and process. Oh, how elegant.