Awesome Assistants

A potential role description of Personal Assistants within a company or organisation. Purpose Our purpose is to give those who we serve: Carefree management Keep us sharp Please let us know if we ever fail to meet the minimum standards so we can improve on our responsibilities. Proactively: We schedule all your meetings—You can rest …

Continuous Development

The Agile & Lean world often focuses on coaching and leading continuous transformation. Some people always feel somewhat uncomfortable with words like transformation and change, as they often imply people and organisations compelled, coerced even, to change and transform. How about moving towards coaching and leading continuous development? The Ancient Greek philosophers identified four aspects …

Hoshin Kanri X-Matrix

Use a visual tool to drive the right conversations on the right topic on the right time, and capture your vision, strategy, tactics, and evidence on a single A3, also known as the hoshin kanri x-matrix, in order to: involve everyone in its cocreation; make sure you are doing the right things; align all stakeholders to create a …

Flow vs Dual Track Development

Really love and fully agree with the gist of Jeff Patton’s Dual Track Development as well as Desirée Sy’s Adapting Usability Investigations for Agile User-centered Design. Throughout, there are different foci and kinds of work that are needed to evolve great outcomes. Yet, I don’t experience it as a dual track. Also, a dual track seems to split a joint effort …

Tonic’s Rules to Live by

Tonic’s Rules to live by are quoted without permission from a little booklet I got at the SIGGRAPH ’93. Be kind Put things where they belong. Few are won over by misplaced, misalinged, misdesigned anything. Form, really, is a function. Be kind to the user. Observe a lot. Test everything—because sometimes “common sense” is neither. It’s hard to make …

People, Product, Process

So, everything boils down to changing ”’human behavior”’ based on ”’feedback”’ and ”’learning”’. People give each other feedback and feedforward so the may learn to cooperate and collaborate better. So doing, they improve their behavior. We run a ”’Lean Startup”’ to pivot like crazy in order to improve our product, while the product and its …