Categories
community english smart software

Reputation: net promoter score (NPS)

Yet another reputation system—a Net Promoter Score (NPS) is the result of a customer satisfaction survey in which customers are asked only one so-called “Ultimate” question:

:”’How likely are you to recommend Company or Product X to a friend or colleague?”’

Does this work for communities and personal reputation as well?

Sparkle from http://www.expertlog.nl/2007/03/meer_winst_make.html#more

Categories
chaordic community english open source whole world

Natural Capital Institute

[http://wiki.aardrock.com/LandONE LandONE-A7.png]

Eduard Povel tipped me on the Natural Capital Institute today—helping society move towards a socially just and environmentally restorative existence.

”’All open source. Hurray!”’

Wow, what a fine initiative. I’m going to contact them to find synergy between NCI and my LandONE initiative.

Categories
community smart software Tools

Digitale LEGO®: moeiteloos doorlopend actueel

Digitale LEGO® moeiteloos doorlopend actueel zonder handmatig onderhoud via mashups”’.

[http://google.com/ Google], [http://ebay.com/ eBay], [http://amazon.com/ Amazon], [http://youtube.com/ YouTube], [http://last.fm Last.fm] en [http://yahoo.com Yahoo] geven externe programmeurs toegang tot delen van hun kernsoftware via zogeheten [http://en.wikipedia.org/wiki/API API]s: technische bruggetjes.

Zo ontstaat een nieuw web van zogenaamde mashups. Kortom, API + API = [http://en.wikipedia.org/wiki/Mashup_%28web_application_hybrid%29 mashup]. Ook bekend als ”'[http://en.wikipedia.org/wiki/Software_as_a_Service SAAS—Software As A Service]”’.

[http://www.ning.com/ Ning.com], [http://www.openkapow.com/ OpenKapow.com] en [http://pipes.yahoo.com/ Yahoo Pipes] vereenvoudigen verder de groei van mashups. Koppel dit aan open source tools zoals [http://mediawiki.org/ MediaWiki] ([http://en.wikipedia.org/wiki/Wiki wiki]) en [http://wordpres.org/ WordPress] ([http://en.wikipedia.org/wiki/Blog blog]) en je krijgt een uitermate rijke voedingsbodem.

Ideaal voor [http://nnn.aardbron.nl/ inititatieven zoals NNN].

Categories
chaordic community english innovation open source

Co-creation: whoever has the smartest customers wins

Do consumer driven innovation, customer care and Wikinomics work? Well, at Procter & Gamble they do. Read CIO Magazine on Wikinomics.

I’m a ”’big big fan of co-creation”’ and it’s been like this ever since the great Internet technologies like mail, the web and [http://java.net Java] emerged. [http://kk.org Kevin Kelly] already wrote about it when he says: “And whoever has the smartest customers wins in his book New Rules for the New Economy.

Kelly’s strategies:

  • Make customers as smart as you are.
  • Connect customers to customers.
  • All things being equal, choose technology that connects.
  • Imagine your customers as employees.
Categories
book community english whole world

The Virtual Community, Howard Rheingold

Yes! Found a long lost book review on The Virtual Community by Howard Rheingold back thanks to Apple Spotlight. While at Sun Microsoystems, I sent the review to my fellow Mulitmedia Ambassadors and Human Interaction Engineers wordlwide on September 1st, 1994.

I was reading a Wired article on novellist Cormac McCarthy, having an office at the reknowned Santa Fe Institute in New Mexico,. This brought back memories of Stuart Kauffman, William Gibson and Howard Rheingold. All writers that have influenced my perspective. Wonderful.

Categories
community

Reputation system for Wikipedia

In First Monday, Tom Cross writes about Wikipedia using a reputation system to create a moderator class which has the power to approve user submitted changes. A first experiment done by his MemeStreams, which in turn is powered by Industrial Memetics.